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Frequently Asked Questions
Find answers to common questions about our electronics and services
Are your products covered by a warranty?
Yes, all Gazelle electronics come with a standard 12-month manufacturer warranty covering technical defects.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
What is your policy on refurbished items?
Our certified refurbished products undergo a rigorous 30-point inspection to ensure they meet original factory standards.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.
Can I cancel my order after it has been placed?
Orders can be canceled within 1 hour of placement. After that, the order enters our fulfillment process.
Do you offer technical support for setup?
Yes, our technical team is available via chat and email to assist you with the initial setup of any device purchased.